Effective Date: 29 May 2025

Last Updated: 29 May 2025

This Privacy Policy outlines how d'frens (Dfrens Management Consulting India Private Limited) collects, uses, and safeguards your personal data. We are committed to protecting your privacy and ensuring that your information is handled responsibly and transparently when you interact with our website or services, including while making bookings or inquiries.

1. Who We Are

• • Company: Dfrens Management Consulting India Private Limited
• • Email: [email protected]
• • Website: www.dfrens.com

2. Data We Collect

We may collect the following types of data when you interact with our site or services:

• • Identity data (e.g., name, organization, designation)
• • Contact data (e.g., email, phone number)
• • Usage data (e.g., pages visited, browser type, IP address)
• • Communication data (e.g., emails, forms, or feedback submitted)
• • Transaction data (e.g., payment references, event registrations — no card details are stored)

3. How We Use Your Data

We use your information to:

• • Deliver services or respond to your inquiries
• • Confirm event registrations, bookings, or consulting engagements
• • Share program updates, service communications, or newsletters (if subscribed)
• • Improve user experience and site functionality
• • Maintain internal records and ensure compliance with applicable laws

4. Sharing of Data

We do not sell or trade your personal data.

We may share your data with:

• • Trusted partners, vendors, or facilitators directly involved in service delivery
• • Service providers who support our operations (e.g., CRM systems, payment gateways)
• • Legal authorities if required by applicable law

5. International Data Transfers

If you are located outside India, your data may be processed or stored in India or other jurisdictions where our team or systems are based. We take appropriate measures to protect your data during such transfers.

6. Data Retention

We retain your personal data only for as long as necessary to:

• • Provide services or fulfill the purpose for which it was collected
• • Comply with legal, regulatory, and business requirements
• • Maintain historical records for internal reporting and customer support

7. Your Data Choices

You may:

• • Request access to your personal data
• • Ask us to correct or update inaccurate information
• • Request deletion of your data (subject to legal requirements)
• • Withdraw consent for communication at any time by writing to [email protected]

8. Security Measures

We implement commercially reasonable safeguards to protect your information from unauthorized access, misuse, or disclosure. However, no system is completely secure, and we recommend exercising caution when sharing sensitive data online.

9. Cookies

Our website uses cookies and similar technologies to enhance your experience, analyze performance, and offer relevant content. You can manage cookie preferences through your browser settings.

10. Third-Party Links

This website may contain links to external websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their policies separately.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date. Your continued use of the site indicates acceptance of these changes.

13. Contact

For questions, requests, or concerns related to this policy, please contact:

• • Email: [email protected] / [email protected]
• • Phone: +91 90719 49494
• • Address: Dfrens Management Consulting India Private Limited
•     #1208, 12th Floor A Wing, Mittal Tower, MG Road, Bangalore – 560001
•     Karnataka, India